Looking for the best TV and Internet experience?

We hate video rate increases as much as you. The truth is, we make no money on these increases as it is just a pass-through from the broadcasters. To save you money we now have another option for you to get the channels you want for less money. This video solution has nothing to do with Genuine Telecom, but this does utilize the internet connection you currently get from us.

Please click here to see what streaming options are available that accommodate your viewing needs. This link also has a quiz that will point you to the right internet speeds to enhance your viewing experience.

Contact us today to learn more about what service best fit your needs or create your own experience by filling out a quick form and mix and match services!

TV Packages with FREE High Definition (HD)* Channels

Lifeline Package:
• Local channels including both Madison & La Crosse local channels and HD channels

Basic Package:
• Includes Lifeline channels and HD channels

Expanded Package:
• Includes Lifeline and Basic and HD channels

(*Only customer with fiber receive free HD channels)

Additional Services

Additional TV Options:

  • Add Additional Set-Top Boxes (1 STB is included FREE with the package)
  • Add Digital Video Recorder – 500 Gb storage
  • Add Digital Video Recorder – 1 TB storage

Additional TV Programming:

  • HBO
  • Cinemax
  • Showtime
  • Pick 2 Premium Channels
  • Pick 3 Premium Channels
  • Pick 4 Premium Channels
  • Playboy (No Volume Discount)
  • NFL Redzone

Available Channels

Click here to see a complete list of channels

Watch TV Everywhere

What is Watch TV Everywhere? Watch TV Everywhere (TVE) is TV programs that are available on something other than your TV set. That means your PC, laptop, ipod, iphone or android. Content is available wherever you have a connection to the internet or sufficient cellular data.

It Is FREE, you only need to be a subscriber to the network through Genuine Telecom. Different networks make different programs available to TVE at different times. So the number of networks and programs available will expand as time goes on. Note: Beware of using your cellular data!

Simply go to select your provider (Genuine Telecom) and click on Register to get started!

Watch TV Everywhere – Click here for more information including sign up instructions!

TV Advertising

Get noticed! Have a garage sale, birthday or event you’d like to advertise? Advertise your business, products, or services. Genuine Telecom offers affordable TV advertising. Slides can be submitted or we can help make them for you. Choose from 1 day, 7 days or 30 days display options. Multi slides are also available. Contact us today for advertising rates!

Free advertising is offered for non-profit organizations doing local community events, such as bake sales for schools, benefits to help individuals, church dinners, and concerts put on for the public. You may make your ad requests via e-mail at

Create your own experience!

Interested in getting Phone, Internet and/or TV services from Genuine Telecom? Create your own experience tailored to your needs by mixing and matching the services you are interested installing in your home. Then we will be in contact with you about the services and guide you through the next steps of set up and installation.

Click here to create your own experience!