Sun Outages

Twice a year, you may experience some degree of television interference due to "sun outages." Such outages are caused by a phenomenon called a “solar satellite interference." These brief outages occur when the sun passes directly behind satellites transmitting cable signals.

Listed below are the times that you may see an interruption in your TV service. 
March 2nd until March 7th, from 12:00-4:45.


Genuine Telecom, a telecommunications company providing telephone service, high speed Internet and digital video tv located in Richland Center, WI is seeking an experienced customer service representative.  This position is available on a part-time or full-time basis depending on candidates.

Candidates should have 2 years of experience in an office setting.  Excellent written and communications skills are a must.  Along with interacting with customers, you'll also be responsible for managing incoming calls, trouble shooting, scheduling appointments, front counter, and basic administrative tasks.  Candidates should have knowledge in Microsoft applications: Excel and Word.

The hours are 8:00 am - 4:30 pm Monday thru Friday.

If you think you might be a good fit for our office, please reply to this posting and submit a cover letter and resume by March 2, 2018 to:

Customer Service Representative
Genuine Telecom
PO Box 409
Richland Center, WI 53581


Channel Changes

Please note the following channels have been removed from our lineup as they are no longer available:
128 Chiller
136 Esquire
467 Universal HD

We have added the following channels to our lineup:
59 QVC2
60 Wisconsin’s 57
140 Inspiration
322 PBS Wisconsin Channel HD
360 Wisconsin’s 57 HD
736 Encore Action HD
737 Encore Western HD
738 Encore Black HD
739 Encore Suspense HD
740 Encore Family HD
741 Encore Classic HD
744 Starz in Black HD
745 Starz Cinema HD


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Richland Electric Cooperative and Genuine Telecom have partnered together to raise money for G.R.A.C.E.  This is a great community organization and we have agreed to match up to $2,500 of the total proceeds.  Please help us reach our goal by stopping in the REC/Genuine Telecom offices.


Throughout the month of October Richland Electric Cooperative and Genuine Telecom have partnered together to raise money for G.R.A.C.E. (Greater Richland Cancer Elimination)

REC and Genuine Telecom will match up to $2500 of what is donated.  A donation box will be on teh front counter of the REC and Genuine Telecom office. Cash and check will be accepted.  if you donate a check make sure to make it payable to G.R.A.C.E.

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Contact Us

Genuine Telecom
1027 N Jefferson St.
PO Box 409
Richland Center, WI 53581
608-647-2345 or:
608-647-4265 (Fax)


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