OFFICE CLOSURE

In response to the COVID-19 pandemic; Genuine Telecom has closed the office.  We will be answering calls and payments can be made through out drive-thru, however, we strongly encourage customers to make payments on our website or our secure pay line at 1-844-252-5272.

HBO FREE PREVIEW

We are happy to announce that HBO & Cinemax will have a 4 day free preview.  Thursday, May 14th through Sunday, May 17th.  Tune to channels 601-608 and 610-616.  After the preview has ended give us a call to add Cinemax for $13.99 or HBO for $17.99 per month.

SCAM ALERT

We have been made aware that MWT email customers are receiving emails concerning their past due account. DO NOT open this email or click on anything, please delete immediately.

Genuine Telecom does not email customers concerning their payment status.

OUTAGE

Genuine Telecom is currently experiencing a TV outage. We are looking into the issue and hope to have service working again shortly. Thank you for your patience.

WISC CBS Madison: UPDATE

WISC CBS Madison, channel 3 is now playing WKBT CBS LaCrosse until Madison can get a new antenna.

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Contact Us

Genuine Telecom
430 W Union St. Suite 3
PO Box 409
Richland Center, WI 53581
608-647-2345 or:
888-454-5114
608-649-6060 (Fax)

Email: info@genuinetel.com

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